Key Skills

Experience

IT Support Specialist Intern

Colbert Packaging Corporation - Lake Forest, IL

Summer 2019, Winter 2019, Summer 2020

• Directed the implementation of an asset management system using a VMWare Linux server to track over 1000 company assets and ensure accountability amongst users.
• Worked with individuals and groups in order to assist them in transitioning to Office 365. Troubleshooted atypical issues that occurred during migration, overall ensuring a smooth companywide migration.
• Assisted in creating company intranet, implemented and designed internal knowledge-base for company use.
• Provided help desk support trough using intuitive troubleshooting in order to find an adequate solution to issues.

Co-Chair of the Provost's Undergraduate Student Advisory Board

University of Illinois at Urbana Champaign - Urbana, IL

2020-Present

• Assisting to lead a group of students in order to advise the Provost of the University of Illinois at Urbana Champaign
• Currently working on sub-committee in order to ensure a smooth transition between Learning Management Systems.
• Worked on sub-committee to help improve institutional communication.

Electrical Team

Illini Solar Car - Urbana, IL

2019-2020

• Created firmware for Solar Car’s steering wheel in order to create a menu directory to control car’s functions through the steering wheel.
• Debugged and optimized the maximum power point tracking system (MPPT), to provide efficient power delivery from solar panels to car batteries.

Sales Consultant

Office Depot - Arlington Heights, IL

2018-2019

• Provided unique solutions to problems in order to fix client computers and devices with limited resources provided.
• Developed meaningful relationships with clients through providing adequate service and support.
• Increased store’s overall client satisfaction by listening to client needs and providing services that fit needs of clients.